Effective Date: 01 Dec 2023
Thank you for using the OneTo1 gaming app provided by Pradeep Technology Private Limited. Please read the following Refund and Cancellation Policy carefully before making any purchases within the app.
1. In-App Purchases:
1.1. Digital Assets:
- OneTo1 may offer digital assets, such as virtual currency, items, or upgrades, for purchase within the app.
2. Refund Policy:
2.1. General Policy:
- All in-app purchases are non-refundable unless otherwise specified by the applicable app store’s terms and conditions.
2.2. Exceptional Circumstances:
- Refunds may be considered in exceptional circumstances, such as technical errors resulting in an unintended purchase. To request a refund, please contact our support team at [email protected] within 7 days of the transaction, providing relevant details.
3. Cancellation Policy:
3.1. Cancellation of Transactions:
- In general, transactions for in-app purchases cannot be canceled once completed. It is essential to review your purchase before confirming the transaction.
4. App Store Refund Policies:
4.1. Third-Party App Stores:
- Refund policies for in-app purchases may be subject to the terms and conditions of the respective app store (e.g., Apple App Store, Google Play Store). Users are encouraged to review and comply with the refund policies of the app store through which the purchase was made.
5. Contact Us:
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our support team at [email protected].
6. Changes to the Policy:
We reserve the right to update or modify this Refund and Cancellation Policy at any time. Users will be notified of any material changes, and continued use of the app constitutes acceptance of the updated policy.
By making in-app purchases in OneTo1, you acknowledge and agree to abide by the terms outlined in this Refund and Cancellation Policy.
Pradeep Technology Private Limited